Wright-Solutions delivers reliable call center and customer support services to help businesses connect, serve, and grow.
These Terms and Conditions are effective as of June 13, 2025. They govern your use of the Wreight-Solutions website and our call center services, including call handling, debt collection, inbound requests, customer support, virtual assistance, and live chat support. By accessing our website or engaging our services, you agree to be bound by these terms. If you do not agree, please refrain from using our website or services. For inquiries, please use the contact form available on our website.
You may use our website for lawful purposes only. You agree not to engage in activities such as:
We reserve the right to suspend or terminate access to the website for breaches of these terms, with or without notice.
Our services are provided under separate agreements or contracts that outline project scope, deliverables, timelines, and fees. These Terms and Conditions apply to all services unless otherwise specified in a written agreement. To request a service or obtain details, use the appropriate form on our website. Services will commence upon mutual agreement and fulfillment of any prerequisites, such as payment or data provision.
All content on our website, including text, images, logos, and code, is owned by Wreight-Solutions or our licensors and protected by copyright, trademark, and other laws. You may not reproduce, distribute, or create derivative works without our written consent, except for personal, non-commercial use. Deliverables from our services, such as call scripts or virtual assistance outputs, are subject to ownership terms in the service agreement. Unless otherwise agreed, we retain ownership of proprietary tools, while you receive a license for intended use.
Pricing for our services is detailed in service agreements or displayed on our website. Payments are due as specified, typically on a monthly or project basis. Late payments may incur additional fees or result in service suspension. All fees are non-refundable unless otherwise stated in the agreement or required by law. We reserve the right to adjust pricing with prior notice, subject to the terms of your contract.
We treat your confidential information, such as business plans or customer data, with care and use it solely to provide services. Confidentiality obligations are outlined in our service agreements, and we comply with applicable data protection laws. You agree to treat our proprietary information, including training materials or software, with the same level of confidentiality, safeguarding it against unauthorized disclosure.
To the fullest extent permitted by law, Wreight-Solutions is not liable for indirect, incidental, or consequential damages, including loss of profits, data, or business opportunities, arising from your use of our website or services. Our liability for direct damages is limited to the amount you paid for the specific service causing the claim. We are not responsible for issues resulting from your failure to provide accurate information, follow instructions, or maintain secure systems.
We provide services with reasonable skill and care, as described in our service agreements. However, we do not guarantee that our website or services will be uninterrupted, error-free, or meet all your expectations. The website and services are provided “as is” without warranties beyond those required by law, and any implied warranties are disclaimed to the extent permissible.
We may terminate or suspend your access to the website or services if you violate these terms, fail to make payments, or engage in unlawful conduct. You may terminate services as outlined in your service agreement, with notice as specified. Upon termination, you must cease using our deliverables, subject to any license terms, and we will cease processing your data unless legally required to retain it.
These Terms and Conditions are governed by the laws of the jurisdiction where Wreight-Solutions operates. Any disputes arising from these terms or our services will be resolved in the courts of that jurisdiction, unless otherwise agreed in a service contract. You consent to the exclusive jurisdiction of these courts for legal proceedings related to these terms.
We may update these Terms and Conditions to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date. For significant changes, we will notify you via the website. Continued use of our website or services after updates constitutes acceptance of the new terms.
We are not liable for delays or failures to perform due to events beyond our control, such as natural disasters, technical failures, or government actions. We will notify you of such events and work to resume services as soon as practicable, though no specific timeline is guaranteed.
For questions, concerns, or requests regarding these Terms and Conditions, please use the contact form on our website. We are committed to addressing your inquiries and supporting your experience with our call center services.
Wright-Solutions delivers reliable call center and customer support services to help businesses connect, serve, and grow.